our
Terms & Conditions
lessons
Minimum Group
In the event the minimum number of ladies for the group you have registered for is not reached, we will contact you with alternative options for timings, days and location. In the event of cancellation, we will issue a full refund.
lessons
Refund Policy
Please note that once payment has been received for lessons with The Birdie Club, it is non-refundable and may not be transferred to any future programme.
The booking may be transferred to another individual, provided they are not already registered with The Birdie Club already for the programme (applicable to both venues).
The booking may be transferred to another individual, provided they are not already registered with The Birdie Club already for the programme (applicable to both venues).
lessons
Catchup Sessions
Anyone who fails to show for their lesson on their allocated day/time, will be marked as a “no-show” and your lesson will be considered used.
We will do our best to accommodate you if you give us advance notice (more than 48hrs) that you are not able to attend your lesson.
Any last minute cancellations received within 24 hours of the lesson, will not be eligible for a catchup session. Please note our week runs from Saturday to Tuesday, therefore missed lessons would be a double lesson of the same topic. Catchups are subject to group numbers and are not guaranteed.
These are offered at the discretion of The Birdie Club and are allocated on a first-come-first-served basis (not guaranteed).
If you are offered a catchup session and do not attend/ cancel on the day, this session will be considered used.
On the occasion that your Teaching Professional is not available, additional time may be added to following weeks or an additional session will be added onto the programme.
We will do our best to accommodate you if you give us advance notice (more than 48hrs) that you are not able to attend your lesson.
Any last minute cancellations received within 24 hours of the lesson, will not be eligible for a catchup session. Please note our week runs from Saturday to Tuesday, therefore missed lessons would be a double lesson of the same topic. Catchups are subject to group numbers and are not guaranteed.
These are offered at the discretion of The Birdie Club and are allocated on a first-come-first-served basis (not guaranteed).
If you are offered a catchup session and do not attend/ cancel on the day, this session will be considered used.
On the occasion that your Teaching Professional is not available, additional time may be added to following weeks or an additional session will be added onto the programme.
events
Refund Policy
For all of our par 3 events, we will take a small non-refundable deposit to secure your place. If you cancel or do not attend, this will not be refunded.
For all 9 hole, 18 hole and social events, we take full upfront payment to secure your booking. You will find details of applicable refunds on the specific event listing at the time of booking.
lessons
Arriving Late?
If you arrive late for your lessons, your lesson will be shortened to finish at the allocated time, to accommodate others whose lessons follow yours. Regardless of the length of the lesson given, you will be responsible for the “full” lesson and one lesson will be considered used.
Out of respect and consideration to your PGA professional and other clients, please plan accordingly and be on time.
lessons/events
Weather
Weather plays a big role in the enjoyment and safety of a lesson. The weather in the UAE can often be delightful, however on the odd occasion, rain, sandstorms, and other hazards may present themselves.
Lessons may be moved indoors into the indoor facility where available. Cancellations will be communicated on the group WhatsApp account and via direct message to those involved.
All lessons/events will be scheduled and go ahead as scheduled unless there is risk of health and safety. If a lesson/event is cancelled due to weather, the lesson or event will be arranged with the club to run at another time. If a person chooses to not attend lesson/event, when they have not been cancelled, they will be marked as a “no-show” and the lesson/event will be considered used. No catch-up session will be offered.
Lessons may be moved indoors into the indoor facility where available. Cancellations will be communicated on the group WhatsApp account and via direct message to those involved.
All lessons/events will be scheduled and go ahead as scheduled unless there is risk of health and safety. If a lesson/event is cancelled due to weather, the lesson or event will be arranged with the club to run at another time. If a person chooses to not attend lesson/event, when they have not been cancelled, they will be marked as a “no-show” and the lesson/event will be considered used. No catch-up session will be offered.